I had my first ever facial done today (HydraFacial) by the lovely Rebecca. She was absolutely lovely, the treatment was amazing and pain free. After the first treatment my skin went a little pinky but she accursed me that’s normal; now my skin is back to normal after a few hours and it’s absolutely glowing. Will definitely be returning. Thank you! Xx... See MoreSee Less
Cranwell House is an amazing clinic offering the most effective and professional range of services and products. I have completed a course of full body laser hair removal at the clinic, and thanks to Tayla and Charlotte’s expert knowledge, have achieved the amazing results I was looking for. I would highly recommend Soprano laser hair removal at Cranwell House for anyone looking for a professional and effective service, to save in the long run both time and money spent on hair removal. Thank you Cranwell House!... See MoreSee Less
I have had hydra facials and laser at Cranwell House and can honestly say it’s the most fantastic place! Tayla, Charlotte and all of the team are extremely knowledgeable and very friendly. Highly recommend Cranwell House!... See MoreSee Less
I have been having hydra facials for a little under a year and can honestly say that the results are amazing! My skin has never been so good! The staff at Cranwell are so knowledgeable and friendly. I also highly recommend laser. I have had amazing results.... See MoreSee Less
I had a course of laser hair removal, a Brazilian and I booked it with the pain free Soprano Ice Platinum machine.
I wasn't happy with the results after 8 visits and Charlotte offered me another 2 treatments.
On the second complimentary treatment, I was treated by Tayla for the first time. She explained that because the therapist hadn't had the machine 'high enough' during my other visits it hadn't had the desired effect, so in essence I did not get the desired results due to the treatment being applied incorrectly. Tayla then proceeded and told me the machine had to be used at a higher level. I immediately advised her that the treatment was very painful, but i was encouraged to continue despite wincing throughout. During the week after the treatment i was in discomfort, but I just thought 'No pain no gain' quoting Tayla. During my next monthly cycle i again had significant pain and blistering in the area the treatment was applied. I contacted the clinic and advised of the symptoms only to be advised i was hypersensitive. Though I was not hypersensitive on the previous 9 treatments?
I went to the doctors who believe I resulted in superficial burns which left me in considerable pain and discomfort, I am now being treated by the Gynaecologist at the hospital.
Under no circumstances should the skin ever be burnt, and I DID NOT suffer from hyposensitivty as the clinic are trying to convience me of.
I have refrained from putting a review on here until now as I had tried to resolve this matter, but I have found the clinic to be not accepting of their actions. I feel everyone should be warned of the potential injuries that could be inflicted by Cranwell House.
Unfortunately I have had to take this matter further.... See MoreSee Less
Had amazing facial this morning with Kineta first one at Cranwell since consultation with Taylor. Very professional and the spa is immaculate... See MoreSee Less
I had a Hydrafacial at Cranwell House recently and my skin is now so smooth, I can’t believe it! I was really conscious of my visible pores and blackheads on my nose, but after just one treatment they are completely gone. I couldn’t recommend Cranwell House enough!... See MoreSee Less
I came to see Charlotte Nial to have my usual IPL treatment. I normally have IPL and regular Hydra-facials. The IPL treatment was not at all comfortable I must be honest, but I trusted Charlotte with her years of expertise in her field and I knew that no pain no gain. I also knew that it would not be a pleasant experience, but the amazing results would be worth it in the end. She told me that my face after the treatment would look and feel 'bad' for a few days. I had a lot of sun damage and I wanted to be sun damage free. After a few days I noticed that the blisters on my face were still not healing and I was in a bit of discomfort still! I contacted Charlotte and she found me a slot straight away and she gave me extra (free Red Light treatment) to sort the problem out for me. She also gave me Mediak8 Cream to help with the healing. After a couple of days my face was exactly as I had wanted it to be - sun damage free and fresh looking. I felt literally elated! I highly recommend Charlotte for her expertise, help and reassurance. I don't think I would have trusted anyone else quite as willingly. I love my facial treatments at Cranwell House as she always gets the results that I want. Thank you Charlotte!... See MoreSee Less
Professional, stylish, friendly and very helpful – I visited Cranwell House for one of my first ever facial treatments and will definitely be back. Testing out the Hydrafacial, I was made to feel very relaxed and comfortable before the treatment even started.
As for the facial itself, the therapist was informative and professional the whole time and my skin looked and felt amazing afterwards giving me the boost I was after.
Complete with a wide range of products and treatments – I'll be back to try out more!... See MoreSee Less
I love coming to this salon. I had micro needling done with Charlotte nial to help with a pitted chicken pox scar and after one treatment I already have seen a difference in the appearance of it. The girls are always so friendly and I was really happy with the treatment I had done. I will be back for more! Thankyou... See MoreSee Less
I treated myself to laser hair removal and cannot believe the difference after one treatment as 75% of my hair is gone. I'm so pleased with the results and cannot recommend Cranwell highly enough. Thank you.... See MoreSee Less